Terms and Conditions

These terms and conditions explain the main rules for accessing and using Courtside Casino’s services, including the mobile app, your player account, casino-style games, promotions, purchases, prize redemptions, and customer support.

By downloading the app, creating an account, accessing any part of the platform, or using our services, you agree to follow these site terms, along with any related rules that apply to specific features (such as a particular promotion or redemption method).

These conditions of use are here to set clear expectations for both you and Courtside Casino, including player responsibilities, acceptable conduct, and how we handle account security, payments, bonuses, and service availability.

Eligibility: Who Can Use Courtside Casino

Courtside Casino is intended for adults only. You must be at least the legal gambling age in the place where you are located, and you must be able to lawfully access and use online casino-style gaming services.

It is your responsibility to confirm that online gambling or sweepstakes-style gaming is legal in your jurisdiction before registering or playing. We may restrict or refuse access in certain countries, states, regions, or locations, and we may change availability over time.

Creating Your Account: Simple Rules That Protect Everyone

To use Courtside Casino, you’ll need to register a player account in your own name. When you sign up, you agree to provide information that is accurate, complete, and kept up to date.

To help keep gameplay fair and prevent misuse, the platform generally allows only one account per player. Creating multiple accounts, or attempting to use another player’s account, may lead to account restrictions, bonus removal, or closure.

We may also limit features for new accounts until certain checks are completed, especially when purchases or prize redemptions are involved.

Identity Checks (KYC): Why We May Ask for Documents

To protect players, prevent fraud, and meet compliance requirements, Courtside Casino may request verification information at any time. This can include checks related to:

• Your identity and age
• Your address
• Ownership of your payment method or payout account
• Account security, unusual activity, or responsible gaming concerns

Verification may be required before you can purchase certain packages, withdraw, or redeem prizes. If requested information is not provided, cannot be verified, or appears inconsistent, we may limit account features while we review.

Account Security: Your Login, Your Responsibility

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you authorized it.

Your account is personal. It cannot be shared, transferred, sold, or used on behalf of another person. If you believe someone has accessed your account without permission, contact support as soon as possible so we can help you secure it.

Deposits, Purchases, Withdrawals, and Account Balances

Courtside Casino may offer optional purchases and prize redemptions depending on your location, eligibility, and verification status. Available methods can include ACH, Visa, MasterCard, and PayPal, but availability can change and may depend on your bank, your device, or third-party providers.

Processing times, limits, and review steps may vary. Before approving a redemption or processing certain transactions, we may perform reasonable checks, including identity verification and payment method review. We may also hold a transaction temporarily if we see activity that appears unusual, inconsistent, or potentially unauthorized.

Your displayed balance may include different types of virtual currency or promotional credits. Where applicable, the specific rules for each balance type will control how it can be used and whether it can be redeemed.

Bonus Terms That Matter: Promotions, Coins, and Prize Redemptions

Courtside Casino may offer bonuses and promotions from time to time. These offers can include welcome bonuses, daily refills, referral rewards, purchase-related promotions, or alternative entry options. Each promotion may have its own bonus terms, which can include eligibility rules, time limits, playthrough requirements, game restrictions, and redemption conditions.

A few important general points:

• Always review the promotion’s specific rules before participating.
• Promotions may not be available everywhere, and eligibility can depend on your location, age, account status, and verification.
• Bonus availability, amounts, and conditions can change, or a promotion may be paused or discontinued.

Courtside Casino may use more than one type of virtual currency. For example, entertainment-only coins may not be redeemable, while sweepstakes-style entries or credits may have playthrough and minimum balance requirements before redemption is allowed. Any redemption rules are controlled by the promotion’s published terms and applicable platform rules.

Game Access and Platform Availability: What to Expect Day to Day

We aim to provide a smooth, enjoyable experience, but we do not promise that the app, games, or services will be available at all times or in all locations.

Game availability and features may vary based on factors such as:

• Your location and eligibility
• Device performance, operating system updates, and app compatibility
• Maintenance, upgrades, or security improvements
• Software provider changes, licensing limits, or technical issues

We may add, remove, suspend, or limit games, promotions, or features at any time. This includes changes to game libraries from third-party studios.

Fair Play Standards: What’s Not Allowed

Courtside Casino is built for fair entertainment. By using the platform, you agree not to misuse the app or attempt to gain an unfair advantage.

Prohibited behavior includes, but is not limited to:

• Fraud, chargeback abuse, or attempts to reverse legitimate transactions after receiving value
• Collusion with other players or coordinated play intended to exploit promotions
• Bonus abuse, including using multiple accounts or repeated sign-ups to claim offers improperly
• Providing false or misleading registration details
• Using bots, scripts, automated play tools, emulators, or unauthorized software
• Trying to interfere with game results, platform systems, or security features
• Allowing anyone else to use your account

If we reasonably believe any of the above has occurred, we may take action to protect the platform and other players.

When We May Limit or Close an Account (and Why)

To maintain a safe, fair environment, Courtside Casino may restrict features, remove promotional eligibility, suspend gameplay, delay a transaction for review, or close an account when it is reasonable to do so. Common reasons include:

• Incomplete or unsuccessful verification
• Suspected fraud, misuse, or prohibited behavior
• Attempts to create more than one account
• Payment disputes tied to abuse or unauthorized activity
• Activity that suggests the account is not being used by the registered player

When possible and appropriate, we may provide guidance through support on what’s needed to restore normal access, such as completing verification or confirming account details.

Mistakes, Game Errors, and Technical Problems

From time to time, errors can happen, including display issues, incorrect balances, interrupted sessions, game malfunctions, or promotions crediting incorrectly due to technical problems.

If an obvious mistake occurs, or if a game or system error affects outcomes, Courtside Casino reserves the right to correct the error and address the results in a fair and reasonable way. This can include adjusting balances, reversing incorrectly credited bonuses, or voiding play that was clearly affected by a malfunction.

Dormant Accounts and Virtual Currency Expiration

If your account has no gameplay activity for an extended period, it may be considered dormant. When an account becomes dormant, virtual coins or certain promotional balances may expire according to the rules posted on the platform.

If you plan to take a break, it’s smart to review your balances and any time limits tied to promotions before you step away.

Responsible Gaming: Keep It Fun and in Control

Gambling should be treated as entertainment, not as a way to make money. Please play within your means, take breaks when you need them, and avoid chasing losses.

Courtside Casino may offer responsible gaming tools, such as deposit limits, time-outs, and self-exclusion. If you feel your play is becoming a problem, we encourage you to use these tools and reach out for support.

Intellectual Property: Using the App Doesn’t Mean Owning It

The Courtside Casino brand, app design, text, graphics, software elements, and other original materials are owned by Courtside Casino or used under license from our partners.

You may not copy, reproduce, republish, distribute, or commercially exploit any part of the platform without written permission. You also agree not to remove or obscure any copyright or ownership notices.

Third-Party Providers and Linked Services

Some parts of the Courtside Casino experience may be provided by third parties, including game studios, payment processors, identity verification services, and analytics or security tools. For example, our game library may include titles from providers such as Evolution Gaming, Hacksaw Gaming, Novomatic, Playson, Red Tiger Gaming, and others.

These providers may have their own service limits, maintenance windows, and technical requirements. Courtside Casino is not responsible for third-party outages beyond our reasonable control, but we will make reasonable efforts to restore service and keep players informed when issues impact gameplay or transactions.

Limitation of Liability: A Fair, Practical Boundary

To the fullest extent permitted by applicable law, Courtside Casino is not liable for losses or damages caused by circumstances outside our reasonable control or arising from misuse of the service. This can include:

• Service interruptions, maintenance downtime, or software bugs
• Device incompatibility, unsupported operating systems, or connectivity issues
• Errors caused by incorrect player information or user mistakes
• Failures or delays involving third-party providers (such as payment networks)
• Events commonly considered force majeure (such as large-scale outages)

Nothing in these terms limits any rights you may have that cannot legally be limited.

“As Is” and “As Available”: No Guarantees of Perfect Uptime

Courtside Casino provides the website, app, games, and services on an “as is” and “as available” basis. We work to keep the platform stable and secure, but we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Terms

We may update these terms from time to time to reflect changes in the platform, legal requirements, security practices, or operational needs. The most current version posted on the Courtside Casino site will apply from the date it is published, unless we state otherwise.

You should review these site terms periodically. Continued use of the platform after updates are posted means you accept the revised terms.

Other Policies You Should Review

Depending on how you use Courtside Casino, additional policies may apply. These can include our Privacy Policy, Cookie Policy, Responsible Gaming information, bonus-specific rules, and any Anti-Money Laundering and Know Your Customer guidelines we publish.

If you are participating in sweepstakes-style gameplay, the official rules for that mode and any associated redemption requirements will also apply. Where there is a conflict, the more specific rules for the feature or promotion generally control.

Contact Courtside Casino Support

If you have questions about these service terms, your account, verification, transactions, or promotions, you can reach Courtside Casino support through the in-app help options, including chat and the FAQ, or by email at "support@courtsidescasino.com".

Using Courtside Casino means following these platform rules to help keep gameplay safe, fair, and enjoyable for everyone. If anything here is unclear, reach out before you play, purchase, or redeem, and we’ll help you understand what applies to your account.